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FAQ's page 2

 

 

How long does it take for my Office Service to begin?
Successful Office Inc. will have your office fully functional within 24 hours of your order (payment is required to activate your service). 

Must I have an e-mail address to use your services?
No, you may retrieve all of your messages and inquire about your account by phone or fax. We prefer email because it is an efficient and inexpensive means of communication. Why pay long distance charges? Our goal is to reduce your costs, not add to them!

Do I have to pay for toll free service?
Having a toll free number makes you accessible to customers all over the country. With your Basic Office Service, toll free service is included - you do not have to pay extra for it. Upon registration you will be issued a toll free number for your business, and won't have to deal with the hassles of a separate phone bill! *Toll free service is only available in the U.S. and Canada. NYC numbers will also be issued to all clients as a part of the service.

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What happens if you get mail for me after I've terminated my service?
We will e-mail you regarding the receipt of any letters or packages after your service is terminated. If you are no longer a client of ours, the fee for forwarding mail to your current address is .75 cents per letter plus postage. If no arrangements are made with us, postal requirements are we hold onto your mail for at least one year.

If I get phone calls after my service ends, what happens?
Upon termination of your service, your phone line will be disconnected. Anyone who calls you at that point will hear a message that states that the number they are calling is not in service. Therefore we will be unable to send messages to you.

In regards to the Human Resource aspect of the Basic Office Service, what happens if someone calls to check employment dates or references?
We will supply the caller with whatever information you have provided us with for that employee. Be advised that we take no responsibility for any information that you provide us. Our mission is to help you portray the image of a large corporation. No one will ever know (short of legal proceedings) that they are not calling your corporation.

Can I pay in advance for longer time periods other than one month?
We generally bill on a month-to-month basis, but we do offer packages which allow you to pay for longer terms in order to get a discount on our rates.
See below for details. We pride ourselves on offering our clients the best service to establish and expand their businesses. Contact a customer service representative for more details

Call us NOW at 800-716-5518 to discuss the many options available

If I pay for more than one month of service in advance, what is the discount on my investment per month?

  • If you pay for 3 months in advance, you can save $75.00, paying only $660.00 for our Basic Office Service.

  • If you pay for 6 months of service, you can save $225.00, paying only $1245.00 for our Basic Office Service.

These prices are available for the Basic Office Service. Any minutes used over 200 will be billed monthly at a rate of .99 cents per minute at 6 second increments.  Please call 800-716-5518 for discount prices for our Administrative and Executive Services.
 

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How Successful Office Can Help Your Business

Cut Costs to Increase Profit
by Dr. Robert Sullivan