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Call
Center & Answering Service Associations
Click on
any of the following Icons to visit the many call center and
answering service associations.
Below
also are call center and contact center related industry links as
well as internal links on topic. Enjoy!
Business
Networking Opportunities
Representation before Federal and State Government
Regional
Chapters focused on geographically specific legislation and
professional networking.
National
and International Committees
Professional Education
Discounts
on ATA events: Spring Legislative Conference,
Fall Convention, educational seminars and Chapter events
Industry
News
Vendor
discounts and unique benefits through the Member Benefits
Exchange available only to ATA members.
We invite
you to become a member of CallCenterCafe.com. Join our
community and take advantage of some of the best resources
and tools available for Customer Service professionals!
ATSI is an
international trade association established by and for
entrepreneurs in the TeleServices business. This includes
telephone answering services, voice-mail services,
telemarketing services and any other business which provides
enhanced communication services.
CCNG Announces a
new partnership with the National Association of Call
Centers (NACC) and expands member benefits.
Corporate
Members receive two free issues
CCNG
Corporate Members receive two free issues of In Queue. The
inaugural issue offers a glimpse of the scope and purpose of
NACC, and in future issues you can expect to see analysis of
domestic industry trends, data on turnover in the industry,
exploration of outsourcing and off shoring and rationale and
much more. To view the inaugural issue and sign up to
receive the next two issues free, click this link [
www.nationalcallcenters.org ] and register. This is not
a subscription you will have to cancel later-you are
receiving two information-packed issues as part of your CCNG
Membership. And, if you decide to join National Association
of Call Centers and continue receiving the newsletter-and
additional benefits including the sought after NACC
Quarterly Whitepapers, unique for the industry-you can do so
at a discounted rate.
Enabling Virtual, Mobile, and Distributed Work through
Education, Technology, and Legislation
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The
Customer Care Institute (CCI) is an international
resource organization that assists Customer Care
professionals with improving the delivery of corporate
Customer Care. It focuses on issues found in the
Customer Service, Consumer Affairs, Teleservices and
Help Desk professions. |
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The CCMA provides a
forum where contact centre professionals can interact
with their peers locally, nationally and as part of an
international network of associations.
The Association always
strives to provide a professional, responsive voice in
this ever-growing industry and actively promotes the
recognition of the contact centre industry. |
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CCA, the professional body for customer contact
centers. CCA promotes the delivery of best practice
through a wide range of products and services
encouraging participation from all organizations in
the wider customer contact centre market. |
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AFRC is the main French
association for contact centers. Established in 1987,
it now comprises more then 350 members ranging from in
house to outsourced contact centre professionals. |
Call
Center Industry Quick links
click for top
or
back to Call Center
Hub |
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