The magic formula that successful businesses
have discovered is to treat customers like guests and
employees like people.
Thomas J. Peters
No person will make a great business who
wants to do it all himself or get all the credit.
Andrew Carnegie
The golden rule for every business man is
this: Put yourself in your customer's place.
Orison Swett Marden
Wherever you see a successful business,
someone once made a courageous decision.
Peter F. Drucker
I love the man that can smile in trouble,
that can gather strength from distress, and grow brave by
reflection. 'Tis the business of little minds to shrink, but
he whose heart is firm, and whose conscience approves his
conduct, will pursue his principles unto death.
Thomas Paine
Profit in business comes from repeat
customers, customers that boast about your project or service,
and that brings friends with them.
W. Edwards Deming
"There is only one boss. The customer. And
he can fire everybody in the company from the chairman on
down, simply by spending his money somewhere else." Sam Walton
"Customers don’t
expect you to be perfect. They do expect you to fix things
when they go wrong." Donald Porter
"Here is a simple but powerful rule - always
give people more than what they expect to get." Nelson Boswell
If you don't know where you're going, you'll
end up somewhere else. David Campbell
"Making mistakes simply means you are
learning faster."
Weston H. Agor
"If you find a good solution and become
attached to it, the solution may become your next problem."
Robert Anthony
“Thank God for competition. When our
competitors upset our plans or outdo our designs, they open
infinite possibilities of our own work to us."
Gil Atkinson
"If you wish to prosper, let your customer
prosper."
Frederic Bastiat
"The dictionary is the only place where
success comes before work." Arthur Brisbane
"You must think of failure and defeat as the
springboards to new achievements or to the next level of
accomplishment." Les Brown
"Failure is the tuition you pay for
success." Walter Brunell
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