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Answering Service Turnover
The turnover (employee hiring and
firing or just plain leaving) is a major problem for the
entire answering service field. I personally know
of at least 30 services, 7 local here in New York, that
never know there employees from one month to the next.
The constant moving about is rampant and plagues those
services especially that are on the low end.
All the
calls you get for 29.99! (lol)
Run the other way if you see an
advertisement for all the calls you receive for 29.99 or
50 or anything that is set like that. Just ask yourself
how an answering service can do such a thing? Do they
utilize slave labor or are they in fact located in India
even though their name says American Answering Service
or Services? With employees making $4 or $5 an
hour and they being at the top of the food chain in
India, this still does not satisfy the American consumer
of answering services.
Buyer
Beware
Always read the fine print and be
very wary of any service that doesn't tell you how much
they cost. What are they hiding from the consumer and
why are they hiding it? Type answering service into a
search engine and see company after company afraid
to tell it like it is. Website after website in
the field wastes the time of those looking for answers
or a business answering service. The Successful Office
Group is ideal for small business and we prove it every
day.
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We Don't Hide Fees or add up every
letter mailed and charge $ for each over postage
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We Always answer your lines (toll
free 800 numbers and local numbers) in your company name
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We build relationships with the
callers, providing that missing gap all to present in
typical answering services.
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We Always do more than you expect
When you compare the quality of our
employees vs. any other company out there, we think we
win hands down. From employee pay to get a better
quality employee pool, to superior training and
monitoring using the latest call center and answering
service monitoring techniques. We can show you on a
daily basis how well we do when compared to other call
centers or answering services.
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