Integrated
Research
Integrated Research's
PROGNOSIS monitoring and diagnostics software provides
visibility into large-scale Avaya IP telephony deployments
Integrated Research (ASX: IRI), developers of PROGNOSIS
system
performance monitoring and management solutions, today
announced that its
PROGNOSIS IP Telephony Manager software has passed compliance
testing
through the Avaya DeveloperConnection Program. The software is
now
compliant with key IP telephony solutions from Avaya (NYSE:
AV), a leading
global provider of business communications applications,
systems and
services.
A market leader with more than six year's experience in
large-scale
enterprise and managed service provider IP telephony
deployments, PROGNOSIS
gives deep visibility into the state of key system components
that can
impact call quality and service reliability, and provides an
efficient tool
that can significantly reduce the cost of operations.
PROGNOSIS enables operational staff to monitor, diagnose and
troubleshoot their IP telephony environment in real time.
PROGNOSIS also
tracks system performance and usage over time to help
companies make better
decisions about capacity requirements as their deployment
grows. PROGNOSIS
allows operations and management staff to better evaluate the
expenses
associated with deploying their IP telephony system, such as
ongoing
operational costs and future investment requirements.
"Achieving Avaya compliance demonstrates our commitment and
progress
with our strategy to support multiple IP communication
platforms," said
Keith Andrews, Chief Executive Officer of Integrated Research.
"Avaya is
one of the leading providers of IP telephony systems and this
certification
will enable our enterprise customers and managed service
providers to
monitor, diagnose and troubleshoot their Avaya, Cisco or
hybrid
environments with a single, proven and effective tool."
As a member of Avaya's DeveloperConnection program,
Integrated Research
is eligible to submit products for compatibility testing by
the Avaya
Solution Interoperability and Test Lab. There a team of Avaya
engineers
develops a comprehensive test plan for each application to
verify whether
it is Avaya compliant. Doing so enables businesses to
confidently add
best-in-breed capabilities to their network without having to
replace their
existing infrastructure-speeding deployment of new
applications and
reducing both network complexity and implementation costs.
"By offering compliance testing to the many innovative
companies like
Integrated Research who are members of our DeveloperConnection
program,
Avaya promotes fully interoperable solutions that help
businesses unleash
powerful new possibilities," said Eric Rossman, Vice
President, Developer
Relations and Technical Alliances, Avaya. "They are able to
use Intelligent
Communications to connect employees and customers to
information from
wherever they are, over whatever device they have available --
getting more
out of their network and delivering new value to their bottom
line."
Integrated Research will be demonstrating PROGNOSIS IP
Telephony
Manager at the Avaya Asia Pacific Partner Conference in Macau
in late
January 2007 and at VoiceCon Spring 07, March 5-8, 2007, at
the Gaylord
Palms in Orlando, Florida, USA.
PROGNOSIS support for Avaya technology
PROGNOSIS IP Telephony Manager supports the following Avaya
equipment:
* Communication Manager versions 3.0.x and 3.1.x
* PBX models: S8700, S8710, S8720, S8500, S8300
* Media gateways: G700, G650 (carrier), G450 (carrier), G350,
G250, G150
* IP phones: 46xx, 96xx
Because PROGNOSIS establishes connections to a PBX, all
equipment
models supported by that PBX will generally be supported.
About Avaya
Avaya Inc. designs, builds and manages communications
networks for more
than 1 million businesses worldwide, including over 90 percent
of the
FORTUNE 500. Focused on businesses large to small, Avaya is a
world leader
in secure and reliable Internet protocol (IP) telephony
systems and
communications software applications and services.
Driving the convergence of voice and data communications with
business
applications -- and distinguished by comprehensive worldwide
services --
Avaya helps customers leverage existing and new networks to
achieve
superior business results.
For more information visit the Avaya website: www.avaya.com
About PROGNOSIS and Integrated Research
Integrated Research -- the people behind PROGNOSIS -- is a
publicly
listed company with an 18-year heritage of providing
performance monitoring
software for business-critical computing and IP telephony
environments.
The company services customers in more than 50 countries
through direct
sales offices in the USA, Europe, and Australia, and via a
global channel-
driven distribution network. Customers include the world's
largest bank,
telecommunications company, stock exchange, computer hardware
manufacturer
and Internet service provider.
PROGNOSIS is a comprehensive suite of lifecycle management
software
products spanning network-readiness assessment, pre-deployment
assurance
testing, and ongoing performance management for IP
communications
environments.
PROGNOSIS has been involved in IP telephony from the start
and now
manages more than 200 of the world's largest implementations.
For more information visit the PROGNOSIS website:
www.prognosis.com
Media contact:
Belinda York
Vice President Global Marketing
PROGNOSIS -- by Integrated Research
+61(2)9921-1565
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