The Greatest People in the Telecommunications, call center and answering service sectors.

Alexander Graham Bell

The following sketch is Bell's (original) of the telephone. This is the man who started up the whole industry in terms of modern communications. Nearly everything in telecom comes from the telephone.  The entire answering service and call center industry owes Alexander Graham Bell their very existence, as does the internet, computers, and most of modern day society.

In the offices here at our Brooklyn location, we have a photo of Bell in one of our conference rooms.

He was only 29 when he invented the telephone. That was in 1876, and in 1877 he started the Bell Telephone Company. That is also the year he married and took off to Europe.
 

for more of Alexander Graham Bell see Alexander Graham Bell

Background Of Bell

He was born in Scotland in 1847. He first moved to Canada, then ended settling in Boston before becoming one of the greatest inventors in the history of mankind.

Bell was interested in helping deaf people get an education. This interest led to the invention of the microphone and then the electrical speech machine - which you and I know as the telephone.

He set up the first telephone exchange in New Haven CT and by 1883 there were long distance connections made between New York and Boston MA, and Chicago and Boston by 1884.

Call Centers and Answering Services & Bell

I hope there isn't anyone in our industry who doesn't know who Bell is and what effect he has had on not only the world, but also our little part of the world - the call center and contact center industry.  Then again there are employees in some companies out there who are not up on anything in this world.

Here at The Successful Office Group we strive to educate our reps on the world around them. As has been said by many in the past, we stand on the shoulders of geniuses world wide.

Alexander Graham Bell is just that sort of person. He is one of those people who helped lay the building blocks of modern civilization.  Everyone owes him, not just those in the answering service, call center and telecom industry.

for more of Alexander Graham Bell see Alexander Graham Bell
 

Information on Bell

Tom Farley's Telephone History Series
http://www.successfuloffice.com/Tom-Farleys-Telephone-History-Series.htm

Patent for the Telephone
http://inventors.about.com/library/inventors/bltelephone1.htm

Alexander Graham Bell
http://en.wikipedia.org/wiki/Alexander_Graham_Bell

Alexandergrahambell.org
http://www.alexandergrahambell.org/

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Bell and Family

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