Answering Service & Call Center Business Hub
 

Answering Service
 & Call Center Business Hub

Industry Glossary

Answering Service

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


The Successful Office Answering Service Glossary of Terms

back to answering service glossary

All Trunks Occupied
This term is used in the back office for when all trunks, or circuits leading into the call center are being used. ATO occurs very rarely and we've seen it happen only during rare outages such as the Blackout a few years ago when even all phone companies covering NYC were experiencing power outages. 


Our Call Center and Answering Service info

Visit our info center and other answering service related pages:

http://www.successfuloffice.com/Call-Center-Telephone-Answering-Service-Center.htm

Call Center ROI
http://www.successfuloffice.com/call_center-Training-and-ROI-Return-on-Investment.htm

Answering Service Solutions
http://www.successfuloffice.com/services.htm

Toll Free 800 Numbers
http://www.successfuloffice.com/tollfree.htm

Telecom and Communications
http://www.successfuloffice.com/telecom-and-communications.htm

back to Answering Service

 

A.I. Inc is a division of The Successful Office Group of call centers and answering services all over the United States. Call us at 800-303-8229 to speak to a sales rep.