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The Successful
Office Answering Service Glossary of Terms
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answering
service glossary
ACT (Any Call
Taken)
An ACT signal just
signifies the proper running of the software. It
merely means that all calls are being allocated properly
and are transferring over the T-1 lines with ease. No
problems at all and all systems are go.
We can
immediately make it look to the world that you have
a major multi-state corporation. Our answering
service representatives are all very well trained
and are able to handle your calls exactly to your
specifications.
In our call
center in Brooklyn, we train all of our reps, even
those that now reside in Idaho and every other
state. It is in this way that we can assure the
quality of our help desk. It is this quality that
has made our company one of the leaders of the
entire answering service and call center outsourcing
arena.
You can
actually get our services for free We have many
clients who never pay us $ as we prove ourselves and
earn their trust.
If you are just
shopping around for a call center or answering
service staff, please feel free to call us for
information. at 800-716-5518
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