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The Successful
Office Answering Service Glossary of Terms
back to
answering
service glossary
Auto-Attendant
An Auto-Attendant is used for clients who ask for an
extensive voicemail system. We can construct a system
whereby a call can be answered by voicemail, then
various departments or actions listed that caller can
initiate themselves without even speaking to any of our
answering service reps.
Answering Service
& Call Center Hub
Toll Free 800
number Common Questions
With our services we
always supply a real toll free 800 number. Our clients
can use them any way they wish, including advertising,
business cards, websites and promotions. As long as you
are a client, our numbers that we assign to you can be
used any way you see fit.
Many
people ask, "How does a toll free number work" ?
Many
people want to know if a toll free number requires
the installation of an additional line. The answer
is "no," you do not need a line exclusively for your
toll free number. All calls to your toll free number
will be answered by your customer service reps at
Successful Office in your company's name, in
accordance with your
Office Service.
How to Write Adverts that
Forces People to Respond
Think for a moment some day and
consider the kind of advertising you see in your
post box, on the TV, on your computer, on the radio,
etc. Then ask yourself this question, "Would I buy
this or not?" If you say "No," then ask yourself
why. If you say "Yes," then ask yourself why.
Check out our main page at
Answering
Service and be pleasantly surprised. Give us a
call at
800-716-5518
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