Call Center and Answering Service Software
 

LinkTrack is the foundation Customer Relations Management Call Center Software application from Initiative.

Originally designed for Local Economic Development Organisations for tracking and promoting the local business economy from start-up onwards. This solution occupies market leadership position in its sector with more implementations in economic development than any other product.

LinkTrack supports computer Telephony Integration, and provides awesome benefits as on-screen dialing and screen props of caller and customer details. This software is good for any medium to small sized enterprise.

As Initiative Software says:

LinkTrack provides the opportunity to characterise your customer base in considerable detail. This is invaluable when utilising the extensive LinkTrack marketing capabilities. Campaign management within LinkTrack allows the qualitative and quantitative measurement of every aspect of marketing activities. Long term success can then be monitored through the use of the sales processing module as marketing leads are converted to product delivery and payment.

LinkTrack is integrated with a range of accounting and office productivity tools for simple integration into existing IT systems.

LinkTrack is a comprehensive, cost-effective system that allows you to maximise the characterisation of your client base through targeted marketing functionality, contact management and sales order processing.

Call centers and answering services all over the United States need to at the very least sample the software. You never can tell if this is the package that best suits your call centers' needs more than other call center software programs that you may currently be using.

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