Call Center and Answering Service Software
 

Captavia™ CRM Software Solution

The call center software is said to set a new standard in CRM design. It combines sophisticated crm functionality and makes screen design beautiful and flowing, unlike many of the call center software programs currently in use.

As Initiative Software Explains it -

By placing screen design in the users’ hands we ensure that your ability to adapt to changing needs, to present specialist views on your CRM world and to adopt a corporate style for your CRM ensures that you maximise the potential of your system. In doing so the return on investment is maximised and sustained as Captavia evolves into your system meeting your needs.

The open nature of Captiva makes sure that other call center applications and key systems can be upfront and easily managed. This will reduce the overall amount of data entry requirements, which obviously cuts down on time needed to complete various tasks.

Since call centers and answering services are constantly seeking ways to streamline and control processes, Captiva can be a possibility. At the very least you, as a call center owner need to evaluate the software to see if it is indeed a great solution to your needs.


Also see LinkTrack by Initiative Call Center Software.


 

see more call center software applications  or return to answering service home

click for top