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Call Center and Telecom Related News
News related to answering service, call center and virtual
offices as well as telecom related. Covering Mobile and cell
phone news as well as VOIP and more.
SIP Call Centre Applications Yield Continued Growth At
Rostrvm Solutions
Woking (UK), April 2007 - Rostrvm Solutions Limited has
reported over
40% growth in revenues during 2006. For the second year in
succession
Rostrvm Solutions' business growth has been driven by the
company's
innovative Voice over IP inbound and outbound call centre
applications.
"Our SIP-based Voice over IP applications for call centres
began to
deliver operational benefit to our early-adopter customers
during 2004
and 2005", commented Simon Wellings, Managing Director,
Rostrvm
Solutions. "Last year Voice over IP entered the mainstream
with the
overwhelming majority of our new customers implementing our
SIP
applications to complement traditional telephony systems."
Wellings continued "The key change over the past year is
recognition by
customers that taking advantage of Voice over IP does not mean
they have
to throw away existing equipment. We have designed our
software to both
protect and enhance existing call centre investments."
The rostrvm SIP software makes sophisticated call centre
applications
such as data-driven ACD, automated dialling, CTI screen-pop
and IVR
available to call centres of any size with any current
technology. SIP
also provides Rostrvm Solutions with the platform for new call
centre
applications to support developments in the
business-to-consumer market
such as the convergence of internet, mobile technology and
television.
Editors' Notes
Rostrvm Solutions designs, manufactures and supports call
centre
software.
The rostrvm product suite is used in call centres of all sizes
enhancing
existing call centre technology investments and supporting new
contact
methods such as Voice over IP, email and SMS text messaging.
As a privately held company Rostrvm Solutions regards its
independence
as a major benefit to both customers and partners - it
guarantees the
openness of our technology and the objectiveness of our
approach and
advice.
For further information on Rostrvm Solutions, please contact:
Ken Reid
Rostrvm Solutions Limited
Tel: +44 (0) 1483 744500
Email:
ken.reid@rostrvm.com
Web:
www.rostrvm.com
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