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Call Center and Telecom Related News
News related to answering service, call center and virtual
offices as well as telecom related. Covering Mobile and cell
phone news as well as VOIP and more.
The Successful Office Group
New Division will
provide Telecom Audit, Optimization, Call Accounting,
Consulting and Expense Management Services to the Healthcare
Industry
ISI Telemanagement Solutions,
Inc., a leading global provider of comprehensive cost
management solutions
for voice, data, wireless and integrated communications, today
announced
the launch of a new division focused on providing
comprehensive telecom
expense management solutions to the Healthcare industry. The
new division
will be headed by Mark McNeill, Director of Healthcare Telecom
Services.
"ISI has a long tradition of supporting the telecom expense
management
needs of healthcare customers. We currently provide products
and services
to hundreds of healthcare clients. With the formation of this
new division,
ISI will be able to dedicate even more resources to healthcare
customers
and develop products and services specifically for the telecom
needs of
healthcare users" said Mr. McNeill. "One of these new products
is a
customized Call Management report based on our award-winning
Infortel(R)
Select product, which enables healthcare organizations to
track all telecom
expenses related to specific medical research grants. Another
new offer is
a product set designed to create new, telecom revenues for
hospitals while
enhancing the patient's communications experience during their
hospital
stay."
Healthcare Offer includes Telecom Profit Optimization and
Billing Audit
ISI's healthcare offerings include the Infortel(R) Select
Call
Accounting and Reporting software, Telecom Profit Optimization
and Auditing
services, Invoice Management, Network Services and Business
Process
Outsourcing. Telecom Profit Optimization is normally the
initial step in a
comprehensive telecom expense management solution for the
customer. It
consists of a complete audit and analysis of the client's
telecom bills
along with a Telecom Asset Inventory. According to Mr.
McNeill, "Due to the
fact that many of our healthcare customers manage remote
medical offices
and clinics, an inventory of exactly what services and
equipment they have
is very valuable. Once that inventory is established, ISI's
Healthcare
Telecom Consultants are usually able to identify savings in
the range of
10% to 35% of current telecom spend. Those savings help
improve the
profitability of our healthcare customers. The savings can
also fund
investment in new technology, people and equipment to assist
with patient
care."
For additional information on ISI's Healthcare Consulting
Division,
please contact Mark McNeill, Director of Healthcare Telecom
Services at
847.592.3278 or by email at mmcneill@isi-info.com .
About ISI Telemanagement Solutions, Inc.
Headquartered in Schaumburg, IL, ISI Telemanagement
Solutions, Inc. is
a leading provider of solutions that optimize information,
productivity,
and costs involving data, wireless, voice, and IP
communications. Audit,
inventory, network optimization, and outsourcing services
allow clients to
free-up time and money to make strategic investments in IP
infrastructure
and applications. ISI has an international client-base and is
a leader in
reliably delivering and supporting quality products and
services. In
addition to thousands of clients that consistently rate ISI as
superior in
quality surveys, ISI's solutions are certified and distributed
by industry
leaders such as Cisco, Avaya, Nortel, IBM, EDS, AT&T, and many
others. ISI
facilities, processes, and data security comply with ISO 9001,
SAS 70, and
other important standards.
Additional information about the Healthcare Consulting
Division, and
other ISI solutions, can be found at
http://www.isi-info.com
, requested
via e-mail at info@isi-info.com, or by calling (847) 995-0002.
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