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Call Center and Telecom Related News

News related to answering service, call center and virtual offices as well as telecom related. Covering Mobile and cell phone news as well as VOIP and more.

The following is very important for the future of call centers and answering services. As telecommunications become more user friendly and people can bypass the traditional telephone companies more and more, innovations such as the following can only add to an increase in entrepreneurs.
 

IPEVO Announces New Desktop Internet Phone For Skype

San Jose, CA - San Jose-based IPEVO is announcing Solo.1, a Skype Desktop Internet Phone that enables Internet calls without using a computer. With the uniquely designed new Internet phone, making Skype calls is believed to be as easy as using common desktop telephone. Connection to broadband Internet is required.

Solo.1 features a clear 2.4-inch color screen that allows users to select contacts, add new contacts, and perform other contact list operations. Caller information and the remaining SkypeOut credit are shown as well. The screen angle is adjustable to make it convenient to view it from any position. There is a built-in speakerphone for hands-free talking. Three memory keys provide easy access to favorite contacts and four-way navigation keys make menu navigation very convenient.

The Internet phone supports automatic firmware upgrades through the Internet. It integrates a 2-port 10/100Mbps Ethernet switch in order to connect a computer to the network via Solo.1. As for the phone’s own network connection it is compatible with common IP address provisioning (static IP, DHCP, and PPPoE). A two-color LED indicates waiting messages All major Skype features, including free Skype-to-Skype calls, as well as payable SkypeOut, SkypeIn, and Skype Voicemail are supported and available right at the user’s fingertips.

Robert Lo, IPEVO COO, says: “Solo.1 is truly a major step forward for Skype and IPEVO. With this great device, people can use Skype more conveniently than ever.” Please note that, similarly to Skype running in the computer, Skype embedded in Solo.1 is not a replacement for your traditional telephone service and cannot be used for emergency calling.

.IPEVO Announces new Skype Personal Speakerphone and Skype USB phone with LCD at CES 2007 San Jose, 2007-01-08. San Jose-based IPEVO has developed two new Skype devices: a multifunctional speakerphone, TRIO, and a USB handset phone with LCD, free.2.

Featuring an innovative two-in-one function, the TRIO speakerphone can be used as a speakerphone and as a handset. The user can easily switch from one mode to the other. It can be considered a personal conference phone, providing the hands-free experience of a conference phone, but also the privacy of a personal handset phone. The design is a compact, portable, versatile and lightweight speakerphone with recorder that accommodates diverse user settings. The voice pick-up range is 1.5 meters at 360 degrees. With its full-duplex capability and advanced echo cancellation, TRIO provides excellent sound quality. It connects to the computer via USB and can be placed on the desktop at a standing or lying position.

The new free.2 handset is a corded USB phone for Skype with an LCD display. Based on the multiple-award-winning free.1 phone, it features the same outstanding design, but with an extended range of functions thanks to the added LCD screen.

The user can browse the Skype contact list, view the calling history and call contacts right on the phone display, with no need to look at the computer monitor. free.2 also includes a recording button for instant recording. In addition to free calls between Skype users, the handset keypad supports cheap calls to landlines and mobiles worldwide through SkypeOut. During a call, echo and noise are cancelled efficiently. free.2 will be available in black and white and will be PC and Mac compatible Along with both devices comes free recording software and both devices are designed to work seamlessly with Skype.

SOURCE: IPEVO

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