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Answering Service - Call Center News - Telecom

 
   

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News related to answering service, call center and virtual offices as well as telecom related. Covering Mobile and cell phone news as well as VOIP and more.

KORE Telematics Introduces m2mSecureLink - Digital GSM Data Services

Herndon, VA - KORE Telematics, a provider of wireless GSM services for the machine to machine(M2M) market, recently announced the early introduction of m2mSecureLink, designed to meet the needs of current and emerging customers who demand reliable, future-proofed, digital GSM services for ultra-low use M2M and telemetry applications.

"m2mSecureLink has been many months in development," said Alex Brisbourne, president and chief operating officer for KORE Telematics. "As the largest independent provider of GSM services to the M2M and telematics markets in North America, we have now delivered a class leading data offering to meet the needs of many users shortly to be left high and dry under the impending analog Sunset Clause. With our multiple operator agreements and buying strength, we have been able to design a program especially for this market."

Typically, analog low-use applications have demanded only low levels of data capacity - often as little as a simple communication each week or month. As a result, these applications have been able to operate on low capacity, often analog, network services which are starting to be decommissioned with February 18, 2008 as the first date mandated by the Federal Communications Commission (FCC). Wherever the wireless telecommunications industry requires this spectrum, the market will see those networks decommissioned immediately.

The appeal of these analog systems has primarily been their low cost, often as little as $2 monthly in some applications. Advanced digital services give long life expectancy and the ability to make applications more 'rich', but at a price. With m2mSecureLink, the advantages of digital, and the entry costs of these limited capability networks have been merged.

"More than one million M2M users are facing the reality of obsolescence over the next months and years, as control channel, paging networks and Mobitex services disappear. KORE has stepped up to deliver a unique, reliable, service offering that leverages all our existing platform services, and can get new customers on network in days," concluded Brisbourne.

One of the first customers for the m2mSecureLink service is InGrid Inc. "InGrid designed a digital home protection system that is almost impossible to defeat because of its redundancies in architecture and outgoing communications channels. Starting with broadband backed up by dial-up telephony, we needed the final link - a 100% reliable wireless service to enable communications to our network services and professional monitoring," said Louis A. Stilp, president and chief executive officer for InGrid, Inc.

"We are enabling broadband service providers to enter the residential and small business security market with our new broadband integrated service. Essential to these providers is a flexible, digital wireless data capability that can be used on demand, provide real protection for their customers - yet meet our exacting commercial and technical terms. KORE met all these conditions with its innovative m2mSecureLink(tm) service offering," concluded Stilp.

SOURCE: KORE Telematics

 

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