Call Center and Telecom Related News
 

Chase Data Corp - this company is known for it's predictive dialers. Dialers can be indispensable for call centers in companies that do outbound telemarketing.  They can also help you analyze contact center data with their PowerStation methodology.

Their hosted applications include:

      Virtual Call Centers
      Auto Dialers
      Direct Marketing Software
      Customer Survey Software
      Telecommuting Software
      Interactive Voice Response
      Automatic Call Distribution
      Contact Center Software
      Phone Customer Survey
      Telemarketing From Home
      Telephony Phone Software
      Customer Satisfaction Survey
      Direct Response Marketing
      Customer Contact Center

Chase Data is the world's leading predictive developer and consulting company that is independent.  They can help and have helped major outbound telemarketing providers, call centers and answering services meet their technical and business goals merely by using their current resources.

The company was founded in 1996, just as our own company was founded.  Since then they have come to become a leader in the call center and contact center software field.

On Call Center Management

What You Don't Know About Your Call Center Can Hurt You. That's Why PowerStation Can Help You So Much. The less you know about what's going on in your Call Center, the higher the chances are that you're wasting time, losing sales, and lowering profits. As a matter of fact, a lack of detailed Call Center information at your fingertips makes everything harder for everyone-- your employees, your managers, your company.  from site - http://www.chasedatacorp.com/solutions/enterprise/technology.html

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Additional Call Center and Answering Service Related Sites

CCNG International - Call Center Super Site
The Call Center Coach - Site to help call center reps and managers
Telecorp Products Inc. - This company is a veteran  in the answering service and call center sector.
TISL Professional Services - Call Center Software is the focus of this company
Sonant Corporation - as a major supplier of contact center automation solutions
Ansapoint Call Centre Software - Design and Optimization of your call center or answering service.
Cognitor - call center industry for customer service resolution and CRM Data Management
Chase Data - Predictive Dialers and hosted applications for call centers, answering services and contact centers, as well as virtual offices.
Coordinated Systems, Inc. - stands out as a company that can deliver enterprise ready call center monitoring applications.

For call center software companies see Call Center Software  or see Call Center Focus Companies
 

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