Call Center and Telecom Related News

The Call Center Coach

This is a site in the call center and answering service sector that is dedicated to providing call center managers and leaders with a comprehensive resource package that contains the latest information affecting the customer relationship management industry. We want to help you move your business into the world-class arena.

The company can help you train call center reps in the skills that are needed to make your call center or contact center work well.

For Leadership Mastery - The Call Center Coach offers call center managers an unprecedented opportunity for management development and mastery which specifically targets the unique skills and abilities required for success in the ever-growing and changing call center environment. 

Site Observation: The only thing about the site is the use of frames make it difficult to link to specific pages. As an example they have great articles dealing with the call center and answering service industries and  running of contact centers. But to link to them so other sites can let their readers view their material is difficult.

The website is http://www.callcentercoach.com/

Please call 1-888-860-2622 and ask for Anne or Holly for specific information,
or write to info@callcentercoach.com.

Visit them for some great in-depth information on training call center reps, and overall call center operation efficiency.

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Additional Call Center and Answering Service Related Sites

CCNG International - Call Center Super Site
The Call Center Coach - Site to help call center reps and managers
Telecorp Products Inc. - This company is a veteran  in the answering service and call center sector.
TISL Professional Services - Call Center Software is the focus of this company
Sonant Corporation - as a major supplier of contact center automation solutions
Ansapoint Call Centre Software - Design and Optimization of your call center or answering service.
Cognitor - call center industry for customer service resolution and CRM Data Management
Chase Data - Predictive Dialers and hosted applications for call centers, answering services and contact centers, as well as virtual offices.
Coordinated Systems, Inc. - stands out as a company that can deliver enterprise ready call center monitoring applications.

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