Call Center and Telecom Related News

Telecorp Products Inc.

This company is a veteran  in the answering service and call center sector. For about 20 years the company has been paying close attention to the needs of it's call center clients. They have taken in the input and evolved over time to offer the maximum amount and quality of solutions to their clients.

The way the company says it is -

Telecorp’s cutting-edge solutions work with equipment from the giants of the computer telephony industry, such as Nortel Networks. We are committed to fitting our clients with an appropriate solution.

The company has built up a reputation for quality, and is based on a record of helping their clients achieve their goals. They are the first to market with a number of applications and key call center solutions.

The company has a great Wall Display that gives you the power to drag and drop graphs, table displays and ticker-tape type text, rss feeds and data messages on plasma screens, LCD screens and computer monitors.
All of these objects are displayed in high-resolution graphics and can be re-sized and placed anywhere on the screen.  go to site for details - copy and paste the following into your browser http://www.telecorpproducts.com/pdfs/WallDisplayPLUS.pdf

For the company's real time displays check out - http://www.telecorpproducts.com/centreesolutions.html

This shows call center and answering service managers what is going on in real time in the call center. The monitoring capabilities are great and this may be just what your call center needs to help propel it to new heights.

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