Call Center and Telecom Related News

Sonant Corporation

This San Diego based company is known in the call center and answering service sector as a major supplier of contact center automation solutions to help meet the CRM 9customer relationship management) requirements of government and business entities.  They have an affordable comprehensive interactive voice response (IVR), automatic call distribution (ACD) and telephony -computer integration. They also have electronic payment processing applications that your call center or answering service may be interested in.

An Overview of Company Services

http://www.sonant.com/services.html

The company can help your call center or service with:

• Project Management
• Business Application Design
• System Installation -  this includes wiring and complete installation of systems
• Customer Training & Documentation - During Training, reps will be brought up to speed on systems.
• Technical Analysis
• Telephone System Design
• Professional Voice Recordings
• Electronic Payment Consulting

  and much much more.  Call the company at

  Toll Free 800.929.2920 (US only)

   

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Additional Call Center and Answering Service Related Sites

CCNG International - Call Center Super Site
The Call Center Coach - Site to help call center reps and managers
Telecorp Products Inc. - This company is a veteran  in the answering service and call center sector.
TISL Professional Services - Call Center Software is the focus of this company
Sonant Corporation - as a major supplier of contact center automation solutions
Ansapoint Call Centre Software - Design and Optimization of your call center or answering service.
Cognitor - call center industry for customer service resolution and CRM Data Management
Chase Data - Predictive Dialers and hosted applications for call centers, answering services and contact centers, as well as virtual offices.
Coordinated Systems, Inc. - stands out as a company that can deliver enterprise ready call center monitoring applications.

For call center software companies see Call Center Software  or see Call Center Focus Companies

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