Call Center and Answering Service Blog

April 10, 2007

The weeks just fly by and Easter has come and gone. An interesting development took place in the main call center recently. A debate was started regarding holidays and paid holidays and whether or not the U.S. was a Christian nation or not. 

The owners of The Successful Office Group of call centers and answering services used to have paid holidays for Christmas, Easter and other holidays. Unfortunately living in New York City gives us employees from all faiths and religions. We even have a Wiccan and a Druid in the office!

Well it turns out that one of the call center reps complained that we didn't give them a paid day off for their holiday. Then everyone chimed in with what about Ramadan, Yom Kippur and so on.  The end result was a reconfirmation of our own policies where we no longer give any paid holidays for any religious day. Adherents can take a religious day off, but it is not paid. 

Some were expecting the company to give everyone their holidays off with pay, but if you really think about it- that would bankrupt the company since employees would be paid to NOT work.

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