$49.99/ $50/ even a $29.99 special for a 24hr answering service

Recently I had a sales call for our company with an individual that had the misfortune of signing up and trying out 3 different answering services or call centers based in the United States.  It is incredible to see what is out there in the way of of other organizations in this industry.

The first company she had signed up with for her mortgage company is a nationally known company that is on the first page of Google when one searches for an answering service. They had her sign a 3 month contract as well as forced her to put down a $500 deposit. She was told that this was a standard in the industry (FALSE) She then had reps that couldn't even pronounce her company name fielding her calls. I don't have to say what the outcome was as it will be enough to say you do indeed get what you pay for.

If you are considering signing up with a service, please be sure to ask many many questions and also get quotes from at least 3 different companies. There is no reason to put a deposit down unless you are an established business and use thousands and thousands of minutes per month - and know your call volume is that high.

There is never any reason to sign a contract with a company that you've never used before. What happens if you are not happy with them as is the case quite often in the industry? You still have to pay them and some will even sue you in their state to force you to pay them for their service, even if you quit.  When you sign their contract with a lot of fine print - you are giving up your rights to NOT pay them if they are horrible with their customer service.

Our way is a trendsetter for the industry

The mortgage company owner above had one bad experience after another, Company after company until she reached us. Only our site even posted the fees that we charge - without all of the hidden costs associated with the typical answering service or call center. 

To protect yourself see -

Would you trust your business to just any answering service? - This page has some questions to ask any prospective service.  Also see our services page for details on our solutions.

Another Important factor

Many call centers in the U.S. actually outsource their client calls to call center and answering service reps in India or the Philippines.  There are some fine services in these nations, but as many of you reading this know, even large firms have had their problems with accents of foreign workers.

The aim of improving the bottom line has crossed over into a race to the bottom in this industry.  We have gone the other way and actually have career people here in our company who see a future in working for our organization. This is absent from most other firms in the U.S.  We pay more than any call center that accepts outside clients, than any other answering service in the United States. 

see

Top 5 Reasons
 to Sign Up With Us

If you are looking for a friendly service that can represent your company well, as well as help you with your business image, you have come to the right place.  Call us at  800-716-5518 and one of our friendly sales associates will answer all of your questions. They may even be able to give you a few ideas on how our extensive services can help you or your business succeed.

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also see Company News May 8, 2007

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The Successful Office Group is a national call center and answering service business hub. Our main office is located in Brooklyn NY, and we service clients around the world from this office as well as our divisions around the United States.  In need of a call center with appointment setting, message management, order taking and virtual office services call 800-716-5518