Are
you a gracious business professional? The word gracious is
defined as: marked by tact, kindness and courtesy, characterized
by charm, good taste and generosity of spirit. Is that the way
that you would like to be described? What is preventing you from
acting like that?When I ask that
question, I receive many different answers and they all are
centered on one theme: "Vickie, you don't understand, in my
world I don't have time to be gracious - I have to drive
results." My answer is that I do understand, and I make the
following request. Please take ten minutes a week to show some
"graciousness". After six months let's evaluate what your return
on investment (ROI) is on those ten minutes spent each week.
In the business environment, one of the
best ways to convey graciousness is with a hand written thank
you note. Therefore, your assignment is to create one thoughtful
hand written thank you note each week for the next six months.
Below are some examples of situations that would warrant a thank
you note:
· Write to your best customer and tell
them how much you appreciate their business.
· Write to someone on your support staff, the person who is
instinctively always there and tell them how much you
appreciate them making your life easier.
· Write to the person who leads any event or volunteer
association that you participate in and benefit from (parent
teacher association, industry association, and your local book
club).
· Write to your child's soccer coach and tell them thanks for
giving up their Saturday mornings to benefit your child.
· Write to the person who you would like to work for (your
next boss) and tell them how much you appreciate them
"championing" your ideas.
· Write to the top producer on your team and tell them how
much you appreciate the job that they do.
And while we are on the subject, in my
work with people in career transition, can you guess how many
candidates actually follow up after an interview with a thank
you note? The answer should be 100% but unfortunately it is not.
About 72% of interviewing professionals in this country DO NOT
send the thank you note. That means that you can totally set
yourself apart from 72% of your competition, by simply being
gracious. Why is this important? The statistic that was quoted
is that 88% of high level executives say that it HELPS to get
the job if you follow up with a hand written thank you note.
Please note that a hand written thank
you note is far superior to a typed note or an email. Taking the
time to hand write a thank you note lets the receiver know that
you are truly grateful and sincere in your expression of thanks.
Go ahead, take the challenge, what ever
your status in your career, spend ten minutes every week for the
next six months and see what your ROI becomes. On a consistent
and honest basis, this might be the one thing that helps your
career the most. Congratulations, you have taken the first step
to deriving results from within.
Vickie Bevenour is acclaimed for her ability to inspire business
leaders to become star players. She has channeled more than two
decades of corporate experience, hundreds of hours of business
coaching and years of leadership facilitation into a coaching
platform that gets results. Vickie holds an MBA from Tulane
University; has a Master's Certificate in Business Coaching from
UNC Charlotte and is a Certified Professional Coach (PCC)
candidate from the International Coach Federation. Vickie is the
President of the RDW Group, which stands for "Results Derived
from Within" and her greatest pleasure is being a partner in the
success of her Clients.
http://www.CoachVickie.com