Administrative Office Service

Exclusive Toll Free Number
Upon ordering your service, you will be assigned a dedicated 800 number. You can publish your 800 number on your stationery, website, advertisements - anything you choose!  Having a toll free number answered by your new staff at Successful Office can increase your response and sales by at least 45%. There are no hidden fees, and no additional charges for your number, either.

Customized Call Answering
We will answer all calls in your company's name, using a greeting that you specify. We will provide customer service and sales support to your callers by answering questions, gathering information, taking orders, setting appointments, and more. You have complete flexibility to customize every aspect of your account.

Toll Free Fax Number
Why waste money on fax toner and paper? Successful Office will receive all of your faxes and email to them to you upon receipt, allowing you to filter what you would like to print, save, or discard.

Sales, Appointment Setting, Order Taking
Through a detailed questionnaire, you will provide your new staff with all of the information needed to transform them into your own customer service and sales force.  Our entire staff has the experience to take your information and articulate it effectively to close the sale, set the appointment, or solve a customer service issue.  We are not your typical answering service and you will see the difference from day one.

Instant Notification of Messages
Our state of the art phone system allows for instant notification of messages. You will be emailed, paged, or faxed after each call, or at intervals of your choice.  This feature will allow you to run your business in real time, regardless of where you are. We actually have clients that never set foot in an office. Some travel the world while their callers and customers & clients believe that they are in one of their offices running a huge company. That's what we call peace of mind - the Successful Office way.

Voicemail
With your service, you will be assigned a private, password protected voicemail box that you can access 24 hours a day from anywhere via a toll free access number. If callers are transferred to your voicemail during business hours, your staff will notify you instantly to check your messages. You can utilize our "meet me" or "one number" system. This feature will allow you to be located at any time, regardless of where you are. You will be called by the phone system, hear a greeting stating the callers name, and will then have the option to accept or reject the call. If you either turn this feature off, or refuse the call, the caller will be placed into your voicemail. The transfer is 100% seamless, and your caller will never know that they did not call your specific location.  You can customize this feature by calling a toll free access line that will allow you to program in the numbers that you would like to be reached at. The rate is .07 cents per minute for incoming calls, and an additional .07 cents per minute for outgoing calls.

You will also have up to 3 separate password protected voicemail boxes, which can be used for various departments or employees.  You have the flexibility to customize how your voicemail is organized, and the 'tree format' used for your voicemail. 

Call us now at 800-716-5518 to discuss options with a representative

Employment Verification
Successful Office will handle all calls regarding past and present employees. We will provide those callers with basic employment information such as employment dates and salary. As with any HR department, it is not Successful Office's policy to comment on job performance.

Multiple Office Addresses
Don't publish your home address on the internet. You will be able to use our office addresses as your own. We will accept mail for you, forward it to you, and you even have the option to see clients out of our NY location. Now, a NY Headquarters is just a phone call away! If you already have an office, we will within 24 hours make it look as if you have at least 2 additional offices.

Mail Forwarding
All received mail will be forwarded to you upon receipt. We do not charge a handling fee, however, you will be responsible for postage. We can also re-mail items for you, so your customers see a postmark from our offices (NY or FL). Any urgent documents can be opened, scanned and emailed to you at your request

New Staff Members
You will have 5 to 7 new employees. (For larger accounts additional teams of 5 to 7 will be added to your account.) We can service any size business!  It will always be the same people answering your calls,  all of whom will learn all about your company and products and services. You can even publish the names of your impressive new staff on your website.

Your new staff members are also the best compensated answering service employees (we call them customer service reps) in the world. Starting salary is $35,000 per year. We also rate our employees by praise or compliment letters.   Ask our competition what their people make in salary and be very surprised. You'll also understand why their turnover is so high. Who would you really trust your business to - career people here at Successful Office or an answering service company with employees making 15K or sometimes less per year.

There is much more included with each of our office services. Click here for a more detailed list

Is it expensive?

Missing a customer's call is expensive.
A customer seeing a P.O. Box as your address can be expensive.
Not having a toll free number can be expensive.
Losing a caller's business for any reason is definitely expensive!

While the value of good communication may be priceless, our Administrative Office Service is not!

Using Successful Office to give your company a professional identity and image is far more cost effective than adding a person to your staff or opening an office. Plus it saves you valuable time and paperwork.
 

Need more information?

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Convenient Monthly Billing:
The investment for everything listed above (without any "extras") is $345.00 US per month. This includes 350 minutes of incoming calls per month. There will be an additional fee of $1.10 cents per minute for any minutes over 300. There are several billing options available. You may pay on a month to month basis or in 3 or 6 month intervals (at a discount) - the choice is yours. You can even get this invaluable service free of charge by referring others to us! See Referral Program for details. This is possibly one of the best investments that you can make for your business!  Call us NOW at 800-716-5518

click here to see how Successful Office can help your business

In the chart above please click on each service for complete details.

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