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Online Business -
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The Hispanic market is of
utmost importance to every call center and all answering
services in the United States and the world. Every team of
employees here at the Successful Office Group has bilingual
operators. Unlike most answering service and call center
firms, we cater to the bilingual audience out there.
The
Hispanic Small Business' Guide To Monetizing A Web Site
According to the U.S. Census
Bureau there are now more than 1.6 million Hispanic-owned
businesses in the United States generating approximately $222
billion in revenue for the economy. Despite the numbers, and
the fact that this segment is growing exponentially, few
resources and information are readily available today to help
Latino entrepreneurs start, run and grow their businesses.
Because more and more
Hispanic SMBs are now online with some type of Internet
presence, there is a need to provide best practices and sound
advice on how to monetize and build successful online
businesses. This document address that need in five easy
steps. It provides insights into:
• Monetizing your online
presence
• Leveraging Blogs and
Wikipedia for marketing purposes
• Free content sources for
your site and
• Cost-effective, proven web
site traffic-building tactics
Rather than a “deep dive”
into each of these topics (each of which could be the subject
of its own White Paper), this document is intended to provide
a uniquely Hispanic angle to the opportunities that the
Internet offers today to the Latino entrepreneur.
I.
Turning your content into Dinero with Search & Affiliate
Marketing
One of the hardest things for
U.S. companies of all sizes is to produce content that is
relevant to Hispanic online audiences. I cannot tell you how
many times in the last few years I ran into Marketing
executives of Fortune 500 companies that asked me things like:
“Do you know anybody that can produce good copy in English for
the Hispanic market?” Or “Do you know if Spanglish is
appropriate for X segment of the Latino demographic?”
Meanwhile more and more
Hispanic entrepreneurs are publishing sites that, unbeknownst
to them, could generate new revenue flows for their
businesses. You see, it turns out that there are thousand of
advertisers out there that are willing to pay money to reach
your site’s visitors and the way this is done today is through
Paid Search and Affiliate Marketing. Let’s look at each of
these so that we can begin to understand how you could to turn
your content into Dinero:
Paid Search
The model is actually quite
simple. The way search engines such as Google generate a good
part of their revenues is by charging advertisers for clicks
from their search results to the advertisers’ site. This is
what is commonly known as “paid search”. Yahoo! and
Microsoft’s MSN are also players in this space.
Search engines evolved this
concept to the embedding these key words on third party sites
and to share some of the revenues with the site’s owner. So
how does this work exactly? Let’s say that an airline is
interested in reaching consumers that are interested in flying
to Mexico. Meanwhile you run a site with content about Mexico.
You can open a Google AdSense account and by simply adding a
line of code to your web site, Google will add a text link to
the airline’s site. Any time a visitor to your site clicks on
the text link, both Google and you make money. How much? On a
single click probably not much more than a few cents. The game
however gets interesting as you build traffic to your site. A
couple of things you should know:
• With Google in particular,
you have to accumulate at least $100 in AdSense commissions
before they pay you. If your site has very low traffic, this
could take months.
• If you click on the words
yourself, Google will close your account pronto! They know
when you do it and so resist the temptation por favor.
• Not every click through
pays the same. I have seen Google pay $1.00 plus on a single
click. It’s all function of how much their advertisers are
willing to pay for those clicks. It is demand and supply and
you as a publisher do not always know how they come up with
your commission. Don’t worry about it; just be happy that you
get paid.
• Lastly, Google is not the
only player in the space (just the biggest one). Yahoo! is
also an option for you.
Affiliate
Marketing
Online Affiliate Marketing,
like paid key words, is also a pay-per-performance revenue
model. Basically, advertisers pay large affiliate networks
(such as Commission Junction and LinkShare) for conversions
generated by sites that belong to the network. Que? It works
like this: the affiliate network provides your site with
banners and text links to sites of merchants that offer
products of interest to your visitors. Whenever one of your
visitors clicks on the banner or text and actually ends up
‘converting’ (i.e. buying a product, registering et cetera),
the affiliate network pays you a commission.
Example: you have a site for
home based entrepreneurs. You set up an account with an
affiliate network and they provide you with banners for a PC
manufacturer. Clearly a PC is a product that could interest
the owner of a home-based business. And so if one of your
visitors clicks on the banner and ends up buying a PC from the
advertiser, the affiliate network will pay you a commission.
Now, this model is great for
the advertiser because they are only paying out if a
conversion takes place. If there are no sales, they are still
getting millions of free impressions from the publishers in
the network. So the question is: why is this so great for me?
One reason is because if you have unused real estate in your
site and decent traffic, you may earn some revenue which was
not there before.
Naturally, it is a lot easier
to make money from a program like Google’s AdSense than it is
from affiliate marketing and that explains in part why the
former is so much more popular than the latter.
One consideration in either
case is the possible impact to the aesthetics of your site if
you add key words or banners to it. This is not for you if
your company has with a fancy Flash site.
II.
Blogging Yourself to Fama
So what’s all the ruido about
Blogs? It is simple: Blogs have made it possible for every day
people like you and me to become publishers and content
providers. This, coupled with the ease with which you can set
one up, is why they have become so popular. So why are they
important for a Hispanic business owner? Well, it just so
happens that you may know more about a specific subject than
just about anyone else and someone out there is interested in
that knowledge and your opinion.
Blogs then are a great tool
for you to become a recognized, visible subject matter expert.
Even if your blog does not establish a huge following, it can
give the credibility that often times is so important in
getting new customers. Now, I will be honest, if your business
is a landscaping business chances are that running a Blog will
not help you much in getting new customers. You may still want
to maintain a Blog for your own benefit, but it will not be a
lead generator for you.
On the other hand, if you are
in one of many services professions – specially one that is
marketing to large corporations or other audiences that you
know are online – then a Blog is a great tool for establishing
yourself as an authority in your field.
As an added benefit, a Blog
can help you drive traffic to your site since you would
normally point a link to your site from your blog. This is
particularly effective if over time your Blog begins
developing a following. You will find that over time other
bloggers will begin linking to your Blog, which means
increased awareness and traffic for your business. By the way,
you can also monetize your Blog like you would any other site
by adding Google AdWords to your Blog,
Ready to start your Blog? Set
one up quickly and easily with free services like Blogger.com.
III.
Content? It’s Gratis !
You’ve heard it before:
“Content is King.” And it is true: nothing keeps customers
glued to your site like good, relevant, up to date content.
Your site may be good for a visit or two but if you really
want customers to build a relationship with your company and
your brand, you need that fresh content.
Problem is that most of us
are not exactly content production machines. Many of us seem
to us struggle with producing even the copy for the company’s
brochure. If we were in the business of producing great
content every day, we would be running Univision or Telemundo.
Here’s the good news: online
content syndication has changed all that and today your site
can benefit from frequently updated, relevant news and content
pushed to your site without you moving a finger.
So how does that work?
Simple: you can add news and content to your site by simply
adding some html code from news “syndicators” like Yahoo! and
Google. Take the home page of
HispanicSMB.com for example. The news on the home page are
updated several times a day but the content is “pushed” by
Yahoo! News without any work on my part. The best thing is
that you pick the subject – any subject – and whenever the
wires and PR distribution services release a news item related
to your preferred subject, your page is updated “automagically”!.
Let’s say your site is all
about tortillas and you want the greatest and latest news
about tortillas on your site. Simply visit news.yahoo.com, do
a search on “tortillas” and on the results page look for the
XML icon. Copy and paste the code behind this icon onto your
site and listo!! Google News also offers this feature.
Want more? Now major news and
media giants like Reuters are getting into the game and have
started to offer free video feeds for 3rd party sites.
Of course nowadays everybody
is getting into the content game (as we discussed above) and
so you are not limited to big news sources to enrich your site
with great content. You can also add Blog feeds to your site
and use great content from others in your site. Por que no?
for part 2
click here
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