A.I. 's Business Newsletter
I Care … But not that much!
by
Paul Shearstone
A simple thesaurus-search on the
word ‘Care’ reveals the following:
Mind,
Concerned,
Worry,
Think About,
Be Bothered
A quick look around the workplace, or
anywhere else for that mater, reveals a world of Mindful, Concerned,
Worried, Thinking and Bothered people. On the surface, it would
appear we all care a fair bit. Taking into account the
exponential increase over the last couple of decades in diseases
like Chronic Fatigue, Depression and stress related Emotional
Burnout, the question that begs to be answered is, Do we, as a
generation, “Care Too Much?”
In a word, Yes! …The statistics on
stress and the ramifications from it are far too compelling as is
the evidence we see in society today. I, a Chronic Fatigue [CFS]
Survivor, have lived it! To overcome it, I also had to learn from
it. For example, the new – albeit subtle – way, in which I
Care.
In his best selling book, “You can
Negotiate Anything!” Herb Cohen espoused that to appear too
concerned during any negotiation, was to put one’s self at a
disadvantage. Simply put, if the other guy knows you really,
really, want it, he then know you’ll pay a premium for
it. To prevent this, Herb suggests we say to our self before any
negotiation, “I care… But not that much!”
His strategy is simple. To appear
aloof – caring just enough but not too much – we maintain a position
of strength. The good news is, it works. On closer inspection,
however, we can learn a great deal more from Cohen’s stratagem. The
most important being the use of the Mantra, I care but not that
much, as a ‘Behavioral Trigger’.
A behavioral trigger is a tool used by
people to instantly modify their conduct, attitude or actions. Many
parents teach a form of behavioral triggering to their kids at a
very young age. Counting to three can give the child who is
acting-out in a negative way, enough time to reevaluate his/her
behavior and make the necessary changes to avoid parental
retribution. Most of us are taught the technique of counting to ten
to calm one’s self in a moment of tension. The majority would agree,
both counting-strategies work well in the right circumstances.
What, though, has that to do with
caring or the lack thereof?
The fact is, most people genuinely
care about their jobs and want to do their best at most everything
they do. Another fact is my observation that there are only two
types of people these days: The Un-Employed and the
Over-Employed. A quick look at any corporate or medical
environment clearly demonstrates everybody – absolutely EVERYBODY –
is pushed to the max, regardless of their standing or vocation and,
as a matter of course, are forced to perform under stressful
pressure and responsibilities unlike any generation before. It’s
just a byproduct of the times. Another byproduct of our times is, as
already alluded, the devastating price we pay in stress-related and
emotionally damaging consequences.
The reason for this is not all that
mysterious. Prolonged exposure to stress will eventually break down
even the best of us. The human body can work under pressure for
periods of time but not continuously. Stress will eventually emerge
the winner, making us the loser.
What then, can we do to combat this if
the reality is; our jobs and responsibilities are not likely to get
any less stressful?
The answer is, we need to:
a) Become more acutely aware of the
times we find ourselves under the most stress, and
b) Learn how to pull back – Diminish
the stress.
How can this be done? One way is by
learning to use a Behavioral Trigger.
In the recent movie, “Meet the Fockers”,
Robert Dinero’s uptight character used the word Muskrat, any time
his blood pressure was about to blow. The mere mention of the word
by him or his wife would immediately trigger a ‘stand-down’ or
‘relax’ response. The important lesson here is how the word Muskrat
was utilized as a tool or a trigger resulting in an abrupt positive
attitudinal reflex. A letting go, if you will, of the stresses that
fill the moment allowing calm to reestablish itself. This procedure
is a learned technique and must be practiced for best results.
The word Muskrat is not the only word
to choose from, however, which brings us back to how Herb Cohen’s
mantra, I care… But not that much!, works so well in
stressful circumstances.
Note that Herb is not for one moment,
suggesting he doesn’t care. In fact, he does care. Here, however, is
the subtle but powerful lesson we need to learn from the last part
of his statement ‘But not that much!’
To make the point more clear, allow me
to finish his sentence: I care… But not that much…“To let
it Hurt Me!”
People need to understand that
self-preservation is a good thing. Doing a great job or being the
best we can be, is also a good thing – but not if the price we pay
is our health, happiness or long-term quality of life. That is too
high a price to shell out.
In the same way we are taught the
skills necessary to do our jobs well and maintain our dedication to
responsibilities, we must also learn how to manage ourselves under
prolonged pressure such that our health and happiness are
maintained.
To get into the habit of saying, I
care, but not that much, when we experience stress or unrest, we
learn how to trigger the proper, life-balancing response that does
diminish the problem.
Often, people use more than one mantra
to achieve the desired results. For example, Bobby McFerrin’s song,
Don’t Worry… Be Happy! Those words are an excellent follow up to
Cohen’s I care…. But not that much!
Bottom Line:
In a world where today, stress and
pressure are systemic, people have a life-sustaining obligation to
better understand how and what circumstances serve to denigrate
their health and wellbeing. They owe it to themselves to learn the
benefits of techniques like Behavioral
Triggering. The best way might be to Care… But not that
much!
Paul Shearstone aka The
‘Pragmatic Persuasionist’ is one of
North America’s
foremost experts on Sales and Persuasion. He is also founder and
President of The CFIDS Foundation of Cda Inc [A registered Charity].
As an International Keynote Speaker, Author, Writer, Motivator,
Corporate Ethics, / Time & Stress Management /
Life Balance, Paul enlightens and challenges audiences as
he informs, motivates and entertains. To comment on this article or
to book the Pragmatic Persuasionist for your next
successful event we invite to contact Paul Shearstone directly @
416-728-5556 or 1-866-855-4590
www.success150.com or
paul@success150.com
www.paulshearstone.ca
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